{"id":4709,"date":"2026-03-03T11:27:43","date_gmt":"2026-03-03T09:27:43","guid":{"rendered":"https:\/\/iiegypt.com\/?page_id=4709"},"modified":"2026-03-03T13:34:30","modified_gmt":"2026-03-03T11:34:30","slug":"course-fee-payment-and-refunds","status":"publish","type":"page","link":"https:\/\/iiegypt.com\/ar\/course-fee-payment-and-refunds\/","title":{"rendered":"Course Fee Payment and Refunds Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4709\" class=\"elementor elementor-4709\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2ba41f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2ba41f7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0047f55\" data-id=\"0047f55\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-17e6854 elementor-widget elementor-widget-text-editor\" data-id=\"17e6854\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><span style=\"color: #ff0000;\"><strong>Course Fee Payment and Refunds Policy<\/strong><\/span><\/span><\/h2><div><span style=\"text-decoration: underline;\"><span style=\"color: #ff0000;\"><strong><br><\/strong><\/span><\/span><\/div>\n<p><\/p>\n<h3>&nbsp;1-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Purpose<\/strong><\/h3>\n<h3>&nbsp;<\/h3>\n<h3>This policy outlines the procedures for course fee payments, deposits, and refunds to ensure transparency, fairness, and compliance with applicable regulatory and contractual requirements.<\/h3>\n<h3>&nbsp;2-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Scope<\/strong><\/h3>\n<h3>&nbsp;<\/h3>\n<h3>This policy applies to:<\/h3>\n<ul>\n<li>\n<h3>All students enrolling in training programs.<\/h3>\n<\/li>\n<li>\n<h3>All courses delivered by IIE.<\/h3>\n<\/li>\n<li>\n<h3>Administrative staff managing enrolments and financial transactions.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;3-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Policy Statement<\/strong><\/h3>\n<h3>&nbsp;<\/h3>\n<h3>IIE is committed to:<\/h3>\n<ul>\n<li>\n<h3>Providing students with clear and accurate information about course fees, payment terms, and refund conditions prior to enrolment.<\/h3>\n<\/li>\n<li>\n<h3>Ensuring fee collection, payment, and refund processes are fair and transparent.<\/h3>\n<\/li>\n<li>\n<h3>Protecting student fees in accordance with regulatory standards.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;4-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Course Fee Payments<\/strong><\/h3>\n<h3>&nbsp;1-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Fee Disclosure<\/strong><\/h3>\n<ul>\n<li>\n<h3>All course fees, deposits, materials, and additional charges (if applicable) will be disclosed prior to enrolment.<\/h3>\n<\/li>\n<li>\n<h3>A fee schedule will be made available on the website and in enrolment documentation.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;2-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Payment Terms<\/strong><\/h3>\n<ul>\n<li>\n<h3>A deposit (if applicable) must be paid to secure enrolment.<\/h3>\n<\/li>\n<li>\n<h3>Full fees must be paid by the due date specified in the invoice\/enrolment agreement.<\/h3>\n<\/li>\n<li>\n<h3>Payment may be made via bank transfer, credit card, or other approved methods.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;<\/h3>\n<h3>&nbsp;3-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Payment Plans<\/strong><\/h3>\n<ul>\n<li>\n<h3>Payment plan options may be available for selected courses.<\/h3>\n<\/li>\n<li>\n<h3>Students must comply with agreed instalment dates. Failure to do so may result in suspension from training.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;4-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Non-Payment of Fees<\/strong><\/h3>\n<ul>\n<li>\n<h3>Students with outstanding fees may have their enrolment suspended or cancelled.<\/h3>\n<\/li>\n<li>\n<h3>Certificates\/Statements of Attainment will not be issued until all fees are paid in full.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;5-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Refunds<\/strong><\/h3>\n<h3><strong style=\"letter-spacing: 0.2px;\">&nbsp;<\/strong><\/h3>\n<h3><strong style=\"letter-spacing: 0.2px;\">1-&nbsp; Student Withdrawal Prior to Course Commencement<\/strong><\/h3>\n<ul>\n<li>\n<h3>Full refund if written notice is provided at least&nbsp;<strong>10 business days before<\/strong>the course start date.<\/h3>\n<\/li>\n<li>\n<h3>Partial refund 50% if notice is provided less than&nbsp;<strong>10 business days<\/strong>before the course start date.<\/h3>\n<\/li>\n<li>\n<h3>No refund if the student fails to attend without notice.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;2-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Student Withdrawal After Course Commencement<\/strong><\/h3>\n<ul>\n<li>\n<h3>No refund of fees once the course has commenced, unless exceptional circumstances are approved by management.<\/h3>\n<\/li>\n<li>\n<h3>In approved cases (e.g., medical or compassionate grounds), students may defer to a future course.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;3-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Course Cancellation by Training Centre<\/strong><\/h3>\n<ul>\n<li>\n<h3>If IIE cancels or postpones a course, students will be offered:<\/h3>\n<\/li>\n<li>\n<h3>A full refund of fees paid, OR<\/h3>\n<\/li>\n<li>\n<h3>Transfer to an alternative date\/course at no additional cost.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;4-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Processing of Refunds<\/strong><\/h3>\n<ul>\n<li>\n<h3>Refunds will be processed within&nbsp;<strong>10 business days<\/strong>of receiving a valid written request.<\/h3>\n<\/li>\n<li>\n<h3>Refunds will be issued using the original payment method unless otherwise agreed.<\/h3>\n<\/li>\n<\/ul>\n<h3>&nbsp;<\/h3>\n<h3>&nbsp;6-&nbsp;<strong style=\"letter-spacing: 0.2px;\">Responsibilities<\/strong><\/h3>\n<h3>&nbsp;<\/h3>\n<ul>\n<li>\n<h3><strong>Administration Staff<\/strong>: Issue invoices, track payments, and process refunds.<\/h3>\n<\/li>\n<li>\n<h3><strong>Finance Officer\/Manager<\/strong>: Authorise refunds and oversee compliance with this policy.<\/h3>\n<\/li>\n<li>\n<h3><strong>Students<\/strong>: Ensure timely payment of fees and provide written notice for cancellations\/refunds.<\/h3>\n<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<h3><strong style=\"letter-spacing: 0.2px;\">7- Review<\/strong><\/h3>\n<h3>&nbsp;<\/h3>\n<h3>This policy will be reviewed annually to ensure compliance with relevant legislation,<\/h3>\n<h3>funding body requirements, and continuous improvement practices.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Course Fee Payment and Refunds Policy &nbsp;1-&nbsp;Purpose &nbsp; This policy outlines the procedures for course fee payments, deposits, and refunds to ensure transparency, fairness, and compliance with applicable regulatory and &hellip; <br \/><a href=\"https:\/\/iiegypt.com\/ar\/course-fee-payment-and-refunds\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Course Fee Payment and Refunds Policy<\/span><\/a><\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4709","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/iiegypt.com\/ar\/wp-json\/wp\/v2\/pages\/4709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iiegypt.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iiegypt.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iiegypt.com\/ar\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/iiegypt.com\/ar\/wp-json\/wp\/v2\/comments?post=4709"}],"version-history":[{"count":0,"href":"https:\/\/iiegypt.com\/ar\/wp-json\/wp\/v2\/pages\/4709\/revisions"}],"wp:attachment":[{"href":"https:\/\/iiegypt.com\/ar\/wp-json\/wp\/v2\/media?parent=4709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}